Frequently Asked Questions

Below is a list of commonly asked questions and answers organised into groups.

Mortgage Application/Remortgage

Because of the covenants in your property’s title (the TP1), the Management Company must confirm to your lender that you:

  • Have paid all service charges (Rentcharges) up to date, and
  • Are not in breach of any estate covenants (for example, parking restrictions, building changes without consent, or maintenance issues).

This confirmation is given through a compliance certificate. Without it, the Land Registry will not complete the mortgage or remortgage, and most lenders will not release funds.

It protects the lender’s security in your property by ensuring there are no legal or financial liabilities attached to the home that could reduce its value or make it harder to sell.

If you are in breach or in arrears, the Management Company must refuse the certificate until the issues are resolved. This is why it’s important to:

  • Fix any breaches promptly
  • Keep charges paid on time
  • Get written consent for alterations